Existing Users

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Need Help?

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Welcome to Dotpost

Please complete the secure form below to create your Dotpost account. Remember, Dotpost will not share your details with third parties and will never send you junk email.

Important - Do you have a Dotpost Activation Code? What is this?

What is an Activation Code?

A Dotpost Activation Code is a 16 character code unique to your name and address which helps prove that you are authorised to accept documents which would be sent to that address.

Once you redeem an Activation Code from a particular sender (a business sending their documents via post and Dotpost), any future documents that sender creates for you will be delivered via Dotpost instead of printed and posted through your letterbox.

What does an Activation Code look like?

An Activation Code is made up of 16 letters and/or numbers, e.g. ABCD-5678-WXYZ-6543. The code will only appear on letters and documents from senders you do not currently accept documents from on Dotpost. The sender may call the code an “Activation Code” or a “Dotpost Code”.

Can I register if I don't have an Activation Code?

Not immediately, but Dotpost can send you an Activation Code which should take 2-3 days to arrive. Once you have the Activation Code, you can return to this form to register.


You need a Dotpost Activation Code to authenticate your account. If you have a code, please continue to register below. If you do not have one, click this button to request a free code today.


Activation Code

Please enter your activation code and your postcode in the boxes below. If you do not have a UK postcode, please click the “No postcode” link.

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No postcode?



Your Details




  • Please do not use a password you use on any other website
  • Avoid birth dates, family/ pet names, etc
  • You may find it easier to remember a phrase than a password
  • The password or phrase should be at least 8 characters long
  • You may use any mix of letters, numbers and punctuation
  • Your password is case sensitive

Password Recovery Questions

If you need to reset your password, we will ask you to answer one of two questions you choose below. The answers you enter are stored in such a way that they can not be read by anyone for your security. Take care when typing your answers below as the answer supplied when resetting your password must exactly match the answer entered below.



Confirmation